Last updated: December 16, 2025
AGREEMENT TO OUR LEGAL TERMS
Welcome! We are Jazmo Intelligence Inc., doing business as Jazmo ("Company","we", "us", "our"). We operate the website jazmo.ai (the "Site"), the mobile application Jazmo (the "App"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Jazmo Intelligence Inc., concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Jazmo provides applications that enable users to capture, analyze and learn from their interactions and communication with other people, either digitally or in-person.
The Service is currently offered as a beta version for testing and feedback purposes. It may contain bugs, incomplete features, or undergo significant changes. We make no guarantees regarding its performance, availability, or reliability.
Furthermore, all insights and recommendations provided in our services are for informational purposes only. We may not be held accountable for the results of following such insights or recommendations.
To use the Service, you must: (i) be at least 18 years old, (ii) not have been suspended or terminated from our service in the past, (iii) ensure your use of the service adheres to all applicable laws and regulations. By using the Service, you represent that you meet these requirements. If you are using our Service on behalf of an organization, you agree to these Terms on behalf of that organization.
When registering for a Jazmo account or using the Service, you may need to provide personal details like your email or phone number. You confirm that all information given is truthful and will be updated as necessary. You are solely responsible for safeguarding your account credentials, including passwords and user IDs, and for all activity under your account. If you suspect unauthorized access to your account, you must inform us immediately at support@jazmo.ai.
The Service is owned and operated by Jazmo. We are the owner or the licensee of all intellectual property rights to our Services, including the visual interfaces, graphics, design, databases, audio, video, text, source code, object code, software, services, and any other elements of the Service (collectively, the "Content"), as well as trademarks, logos and service marks contained in the Service (the "Marks").
Jazmo's Content and Marks are protected by copyright and trademark laws. You acknowledge that the Service and all Content are the property of Jazmo or the third-party rights owners of such Content. Except as expressly authorized by Jazmo in writing, you may not make use of the Content.
If you choose to provide Feedback, including suggestions to resolve problems, modifications, or improvements to the Service, you grant Jazmo a perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to use and exploit this feedback in any way and for any purpose. This includes improving the Service and creating new products and services, without any obligation for payment or attribution.
Subject to your compliance with these Terms, we grant you, solely for personal use, non-commercial use, a non-exclusive, non-transferable, revocable license to:
Unless explicitly permitted, the following actions are prohibited: (a) reproducing, distributing, publicly displaying, creating derivative works of, or publicly performing the Service (or enabling third-party access through service bureaus or similar means); (b) modifying, creating derivative works of, reverse engineering, decompiling, or attempting to extract the Service's source code, underlying algorithms, methods, or processes; and (c) interfering with or bypassing any Service feature, including security or access controls. If applicable law restricts your use of the Service, you are not permitted to use it.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: support@jazmo.ai. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.
The following conditions apply when using our App obtained from the Apple Store or Google Play ("App Distributors") to access our Services:
All data, content, communications, text, files, images, audio, video, and other materials that you submit, upload, record, or otherwise provide to the Service—or that the Service collects from your use of it—are collectively referred to as "User Data."
You (or your licensors) retain all intellectual property rights in your User Data, subject to the rights granted to Jazmo under these Terms.
By submitting or allowing the collection of User Data, you confirm and represent that:
Jazmo will not be responsible for any User Data, including errors, omissions, or any loss or damage resulting from its use, transmission, analysis, or modification.
Your User Data remains your property. We take commercially reasonable steps to protect it, including safeguards against unauthorized access or disclosure. However, we are not responsible for unauthorized access unless it results from our negligence or willful misconduct.
We may access, use, or disclose User Data:
By using the Service, you grant Jazmo a non-exclusive, worldwide, royalty-free license to access, use, store, analyze, modify, and create derivative works from your User Data solely for the purpose of:
This license survives as long as necessary to carry out the above purposes, even after termination of your account or access to the Service.
As part of our Beta Program, we are currently offering access to the Service and its features at no charge to participating users ("Beta Users"). This free access is provided at the sole discretion of Jazmo and may be modified, suspended, or terminated at any time without prior notice.
Please note that the Beta Program is a temporary, pre-release version of the Service intended for testing and feedback purposes. While we strive to provide a positive experience, features and functionality may be incomplete or subject to change.
At the conclusion of the Beta Program, or at any time thereafter, Jazmo reserves the right to introduce fees for continued access to the Service or for specific features that were previously available without charge during the beta period. Beta Users will be notified in advance of any such changes and will have the opportunity to review and accept any new pricing terms before being charged.
Participation in the Beta Program does not entitle any user to free access in the future or create any obligation on the part of Jazmo to continue offering the service without charge.
Jazmo's Service may offer features that rely on external applications and services. These features may include allowing you to import and export information, including your User Data, to and from external applications and services. By utilizing these features, you consent to Jazmo transferring your information between Jazmo and the connected third-party application or service.
Furthermore, Jazmo is not responsible for third-party applications, services, or their use of your exported information, data originating from them, or any issues arising from them, as these are outside of Jazmo's control to the maximum extent permitted by law. The Service may also contain links to external websites, but Jazmo does not control and is not accountable for their content, operation, or functionality.
We may make use of third-party AI models to fulfill or enhance the Service. You acknowledge and agree that these models are not developed by Jazmo. Jazmo diligently assesses Third Party Models; however, we lack control over their training and hosting. Consequently, we cannot assure the suitability, accuracy, quality, security, legality, or reliability of these models, including their outputs ("AI Outputs"). You understand that AI Outputs may be flawed, incomplete, or incorrect. You are responsible for evaluating the appropriateness of AI Outputs before using them and bear all responsibility for any reliance on their accuracy, completeness, or utility. You agree that Jazmo is not liable for any losses or damages arising from Third Party Models or AI Outputs and will defend, indemnify, and hold Jazmo harmless regarding any related claims, damages, or liability.
The Service may include or incorporate third-party software components that are generally available free of charge under licenses granting recipients broad rights to copy, modify, and distribute those components ("Open Source Components"). Although the Service is provided to you subject to these Terms, nothing in these Terms prevents, restricts, or is intended to prevent or restrict you from obtaining Open Source Components under the applicable third-party licenses or to limit your use of Open Source Components under those third-party licenses.
We may make use of SMS messages to facilitate login into the app or send you account alerts. You may opt out of these notifications, but opting out may disrupt your use of the Service.
You may also receive emails about our products, services, and third-party offerings. To stop receiving promotional emails, please follow the unsubscribe directions provided within those emails.
By using the Service, you agree not to:
Jazmo respects the intellectual property rights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), we respond to properly submitted notices of alleged copyright infringement.
If you believe that content on our Service infringes your copyright, you may submit a written notification to our designated copyright agent (see contact below). Your notice must include the following information:
DMCA Designated Agent
Jazmo Intelligence Inc.
2261 Market Street STE 85428
San Francisco, CA 94114
Email: dmca@jazmo.ai
If your content was removed based on a DMCA notice and you believe this was a mistake or misidentification, you may file a counter-notification. Your counter-notice must include:
Upon receipt of a valid counter-notice, we may reinstate the material unless the original complainant files a court action within 10 business days.
Misrepresenting claims of copyright infringement may result in legal consequences under Section 512(f) of the DMCA. Please ensure your claims are accurate.
These Terms may be updated occasionally, so please review them regularly for changes. Unless stated otherwise, revisions are effective immediately. For existing users, significant changes will take effect 30 days after being posted or after you receive notice. If a change substantially affects your rights or responsibilities, we may require you to accept the updated Terms to continue using the Service. If you do not agree with the modified Terms, you must stop using the Service.
These terms take effect upon your acceptance or initial download, installation, access, or use of the Service and will continue until terminated.
Violation of these terms will automatically revoke your authorization to access the Service and these Terms. Jazmo also reserves the right to terminate these Terms or your account, or to suspend or terminate your access to the Service, at any time, with or without cause or notice. You may terminate your account and these Terms at any point by contacting customer support at support@jazmo.ai. Upon termination of these Terms: (a) your license rights will terminate and you must immediately cease all use of the Service; (b) you will no longer be authorized to access your account or the Service; (c) you must pay Jazmo any unpaid amount that was due prior to termination.
Jazmo may, at any time and without notification, modify or end the Service, including specific features, either temporarily or permanently. Jazmo is not liable for any changes to the Service or the suspension or termination of your access to or use of it. Should Jazmo end these Terms for its convenience or significantly alter a paid Service feature in a way that negatively impacts its usability, a refund will be provided for any prepaid and unused Subscription Fees.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
The service and all associated materials and content are provided on an "as is" and "as available" basis. Jazmo explicitly disclaims all warranties, whether express or implied, regarding the service and its contents. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, and non-infringement. Additionally, no warranty arises from any course of dealing, usage, or trade practice. Jazmo does not guarantee that the service, any part thereof, or any materials or content offered through it will be uninterrupted, secure, or free from errors, viruses, or other harmful components. Furthermore, Jazmo makes no warranty that any such issues will be corrected.
No advice or information, whether oral or written, obtained through the service or from Jazmo entities shall create any warranty regarding Jazmo or the service unless explicitly stated in these terms. Jazmo is not responsible for any damage that may result from using the service or from interactions with other service users. You acknowledge and agree that your use of any part of the service is at your own risk and discretion. Jazmo is not liable for any damage to your property (including computer systems or mobile devices used with the service) or any loss of data, including user content, resulting from your use of the service.
To the maximum extent permitted by applicable law, the Jazmo entities will not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from or connected to your access to or use of, or inability to access or use, the service, any materials or content on the service, or these terms. This exclusion applies regardless of the legal basis of the claim, including warranty, contract, tort (including negligence), statute, or any other legal theory, and even if a Jazmo entity has been advised of the possibility of such damages. These excluded damages include, but are not limited to, damages for loss of profits, goodwill, or other intangible losses.
Except as specified in Sections 17.5 and 17.7 and to the fullest extent permitted by law, the total liability of the Jazmo entities to you for all claims arising from or related to the use of or inability to use any part of the service or otherwise under these terms, whether in contract, tort, or otherwise, is limited to the greater of (a) the total amount you paid to Jazmo for access to and use of the service in the 12 months preceding the event or circumstance that gave rise to the claim, and (b) US$500.
Each provision in these terms that limits liability, disclaims warranties, or excludes damages reflects a deliberate allocation of risk between the parties and is a fundamental aspect of their agreement. Each of these provisions is distinct and operates independently from the others. The limitations outlined in this Section 16 will remain in effect even if any limited remedy fails to achieve its intended purpose.
The parties shall use their best efforts to settle any dispute, claim, question, or disagreement arising out of or relating to the subject matter of these Agreement directly through good-faith negotiations, which shall be a precondition to either party initiating arbitration.
If such negotiations do not resolve the dispute, the parties agree to resolve the Dispute through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.
If you commence arbitration in accordance with these Terms, Jazmo will reimburse you for your payment of the filing fee, unless your claim is for more than US$10,000, in which case the payment of any fees will be decided by the AAA Rules. Any arbitration hearing will take place at a location to be agreed upon in the county and state of your residence, but if the claim is for US$10,000 or less, you may choose whether the arbitration will be conducted: (a) solely on the basis of documents submitted to the arbitrator; (b) through a non-appearance based telephone hearing; or (c) by an in-person hearing as established by the AAA Rules in the county (or parish) of your residence. If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules. In that case, you agree to reimburse Jazmo for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within 14 days of the arbitrator's ruling on the merits.
THE PARTIES WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR JURY. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.
If you do not wish to resolve disputes by binding arbitration, you may opt-out of the provisions of this Section 17 within 30 days after the date that you agree to these Terms by sending a letter to Jazmo, Attention: Legal Department – Arbitration Opt-Out, 2261 Market Street STE 85428, San Francisco, CA 94114, United States, that specifies: your full legal name, the email address or phone number associated with your account on the Service, and a statement that you wish to opt-out of arbitration ("Opt-Out Notice"). Once Jazmo receives your Opt-Out Notice, this Section 17 will be void, and any action arising out of these Terms will be resolved as set forth in Section 18. The remaining provisions of these Terms will not be affected by your Opt-Out Notice.
This Section 17 shall not apply to claims for injunctive or equitable relief regarding unauthorized use or access to confidential information or intellectual property.
These Terms, along with the Privacy Policy and any other referenced agreements, constitute the complete and exclusive agreement between you and Jazmo concerning your use of the Service and its subject matter. You cannot assign or transfer these Terms or your rights, whether by law or otherwise, without our prior written consent. We may assign these Terms at any time without your notice or consent. Our failure to enforce any provision or exercise any right or remedy under these Terms does not waive our right to do so later. Similarly, our waiver of any breach or default does not constitute a waiver of any subsequent breach or default, or of the provision itself. All waivers must be in writing and signed by the waiving party to be valid. Section headers are for convenience only and do not affect the interpretation of any provision. The term "including" means "including but not limited to." If any part of these Terms is found to be invalid or unenforceable, that part will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.
These Terms, and any Dispute arising out of or related to them or your use of the App, shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. If you opt out of arbitration (as described above), you agree that any legal action or proceeding shall be brought exclusively in the state or federal courts located in San Francisco County, California, and you hereby consent to the personal jurisdiction and venue of those courts.
Please review the Jazmo Privacy Policy available at https://jazmo.ai/privacy. This document details our practices regarding the collection, use, storage, and disclosure of your personal data. By reference, the Jazmo Privacy Policy is included within and forms an integral part of these Terms.
By using the Service, you consent to receiving certain electronic communications from us as further described in our Privacy Policy. Please read our Privacy Policy to learn more about our electronic communications practices. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
To resolve any issues regarding the Services, please contact us at:
Jazmo Intelligence Inc.
2261 Market Street STE 85428
San Francisco, CA – 94114
United States